Once For All is a high-growth, cloud-based, SaaS subscription business. Our technology helps our customers to manage their supply chain governance, risk management and compliance. We work across public and private sector and have over 250k customers across the UK across 20 different sectors including construction, transport, retail, hospitality education, facility and property management, manufacturing, local and central government.

Role Summary:

To be the operational subject matter expert for the sustainability scheme product and related schemes ,continually developing and refining the operational processes that underpin our excellent service delivery. The role will actively support main contractors, internal teams, and external stakeholders in understanding and meeting the requirements of the schemes, driving adoption and best practice across the supply chain.

The role will also be responsible for delivering training and ongoing CPD to internal teams to enhance knowledge, capability, and confidence in applying sustainability and compliance principles. Additionally, the role will represent the organisation at industry events and forums across the UK to promote awareness, share insights, and strengthen our position as a trusted authority on sustainability and supply chain compliance.

Job Responsibilities:

Sustainability and Compliance Leadership

• Act as the subject matter expert in the development, implementation, and continual review of our operational processes, ensuring full alignment with statutory requirements and the criteria of the Sustainability Scheme, while supporting our other products and schemes, including Constructionline and Facilitiesline.

• Lead on the continual development and refinement of operational processes that support the schemes.

• Develop and maintain clear, practical guidance materials, supporting tools, and resources to help applicants and assessors navigate the schemes and assessment process with confidence and consistency.

• Design and deliver seminars, webinars, and awareness sessions to promote understanding of sustainability management, responsibilities and requirements among applicants, suppliers, and contractors.

• Provide expert advice and support to main contractors and external stakeholders to improve understanding, compliance, and adoption of sustainable management and compliance requirements across the supply chain.

• Represent the organisation at industry events, conferences, and forums across the UK, promoting awareness, sharing insights, and strengthening our position as a trusted authority in sustainability, compliance and supply chain risk management.

• Responsible for the testing of new features and functionalities of existing schemes or the implementation of new schemes relating to operational processes and procedures.

Training, Development & Continuous Improvement

• Deliver training and ongoing CPD to internal teams to enhance capability, confidence, and understanding of sustainability and compliance requirements.

• Work with Team Leaders and the Operational Governance Team to identify training needs and areas for improvement across all schemes.

• Support the continual improvement of assessment processes and services, ensuring consistency, accuracy, and quality in delivery.

Governance, Assurance & Stakeholder Engagement

• Ensure internal processes are followed in line with scheme governance and compliance requirements, supporting the maintenance of company certifications and accreditations (ISO 9001 and 17020 Standards).

• Deputise for the Scheme Compliance Manager as Deputy Technical Manager for certifications and accreditations as required.

• Support other areas of the Operational Governance Team in project and operational delivery, contributing technical expertise to cross-functional initiatives.

• Conduct formal investigations, analysing data and trends to identify root causes, determine resolutions, and report on outcomes.

External Engagement

• Support and represent the organisation at Marketplace Live and other external industry events, promoting engagement and awareness of sustainability obligations and services.

• Build and maintain strong relationships with internal and external stakeholders to drive collaboration, knowledge-sharing, and continual improvement.

• Actively contribute to the promotion and wider adoption of sustainability best practices through presentations, publications, and participation in relevant forums.

Championing AI

• Champion the use of AI integration into the development and management of the scheme

• Use AI tools to create, develop and maintain scheme documentation and performance reports

Knowledge, Skills, Experience and Qualifications:

Essential:

• In-depth understanding of sustainability management, related regulations (Procurement Act, Environment Act, Environmental Protection Act, Climate Change Act), and corporate disclosures, reporting, and rules.

• Proven experience in developing compliance or assurance frameworks and guidance materials.

• Auditor qualification with minimum 3 years’ experience, preferably IRCA recognised (Lead Auditor an advantage).

• Minimum of a level 3 qualification in sustainability and environmental management (or related subject) with demonstratable experience.

• A comprehensive knowledge and understanding of all aspects of procurement, compliance and risk management.

• A comprehensive knowledge of PQQ processes.

Skills & Competencies:

• Strong auditing, analytical, and problem-solving skills.

• Skilled in delivering training, seminars, and CPD programmes to a range of audiences.

• Excellent communication and stakeholder engagement abilities, both internal and external.

• Ability to work independently while contributing effectively to cross-functional projects.

• A customer-centric approach with strong listening, questioning, and problem-solving skills.

• Attention to detail with good administrative and organisational skills; ability to prioritise effectively.

• Ability to interpret and provide authoritative advice on sustainability issues.

• Ability to organise workload effectively for the purpose of meeting deadlines.

• Ability to demonstrate flexibility and versatility, combined with initiative, drive, and the ability to meet deadlines.

• Strong interpersonal skills and the ability to deal with a wide variety of contacts.

• Ability to work autonomously and flexibly, responding to business needs.

• Presentation skills – qualities necessary for creating and delivering compelling presentations that effectively communicate information and ideas.

Desirable Technical Knowledge & Qualifications

• Degree level qualification in a related subject (business management, environment, finance, risk management, renewables, etc.).

• NEBOSH National General Certificate in Occupational Health and Safety or equivalent

• Experience working in, or knowledge of facilities management.

• Experience working in, or knowledge of, rail, oil & gas, or energy

What we offer:

As well as a career in a fast paced environment within a expanding business, we also offer the below benefits as standard:

• Wellness fund or *Private Medical Insurance (dependent upon role)

• Pension

• Life Assurance x 3

• 25 days holiday plus 8 Bank Holidays

• Ongoing continual professional development (CPD)

• Holiday purchase Scheme up to 5 days

• 1 paid and 1 unpaid volunteering day

• 24/7 and 365 Days Employee Assistance Programme

• Team and company offsite events

• Specsavers eye care voucher

• Free Tea, Coffee and fruit every week – Basingstoke office